April 09, 2025 9:00 am to 4:00 pm (EST)

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Welcome to the Muni-Link Customer Conference! about

The Muni-Link Customer Conference will be held virtually on April 9, 2025. This conference is great for Muni-Link users at all levels with sessions for beginners, advanced users, and everyone in between. Be sure to visit our exhibit hall to meet some of our vendor partners and don’t forget to stop by the Muni-Link Booth to chat with our staff throughout the day. We look forward to meeting with you at the conference.

Whyshould I attend? top reasons

  • Why should I attend the Muni-Link Customer Conference?
  • The Muni-Link Customer Conference gives you the opportunity to learn more about the Muni-Link software, get to know our integration partners, and network with peers.
  • Do I need to attend the entire conference?
  • If you have other commitments on the day of the conference, you are able to join and leave as you please. Since the conference is held virtually, you do not need to dedicate an entire day to attending if your schedule doesn’t allow for it.
  • How much does it cost to attend?
  • The Muni-Link Customer Conference is free for all Muni-Link users. We want everyone to have the opportunity to participate without any financial considerations.
why attend

Agendaof the virtual event schedule

MLCC Agenda

time icon04/09/2025 09:00 am

Development Update

Tune in to find out about the new features that are in the works for Muni-Link.

On-Demand Video available until May 9, 2025

time icon04/09/2025 10:00 am

Using Excel with Muni-Link Reporting

Many of the reports in Muni-Link are able to be exported to Excel. Learn how to do basic excel functions and formulas to view, filter, and combine data from the Muni-Link reports. 

On-Demand Video available until May 9, 2025

time icon04/09/2025 10:00 am

Vendor Session: Aclarian

Get to know our newest accounting partner. 

On-Demand Video available until May 9, 2025

time icon04/09/2025 11:00 am

Vendor Session: InvoiceCloud

Join to learn why over 100 customers have switched to InvoiceCloud.

On-Demand Video available until May 9, 2025

time icon04/09/2025 11:00 am

Service Orders

Whether you are a seasoned service order user or you are just starting out, this session is for you. Learn how to ease into using service orders while also being aware of available features that can be implemented as you become more familiar with service orders. 


On-Demand Video available until May 9, 2025

time icon04/09/2025 01:00 pm

WebPresence

Ready to give your municipal website a refresh? Are you already a WebPresence user who wants to make sure you're getting the most out of your site? This session will review all of the features and functions of WebPresence so you can have a more user friendly and informative website. 


On-Demand Video available until May 9, 2025

time icon04/09/2025 02:00 pm

Collecting Receivables

From offering multiple payment options, to emailing bills, to sending delinquent reminders, there are many ways that Muni-Link can help you better connect with your customers and collect utility payments. 


On-Demand Video available until May 9, 2025

time icon04/09/2025 03:00 pm

Become the Meter Master

In this session we will review best practices for adding, exchanging, and reviewing meters so that you can become a Meter Master.


On-Demand Video available until May 9, 2025

Oursponsors

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FAQFrequently Asked questions inquire


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Yes, you’ll need to fill out our registration form to gain access to the event. Please fill in the registration form with some basic information to get started.
The information you provide upon registration will only be used to establish you as a user on the platform and to create your login credentials. It will not be used for any other purposes.
Yes, the vFairs platform is compatible with any computer or mobile device and any browser.
Yes, this event is completely free to attend. We encourage you to login and have a look around at your convenience.
The event will be on demand indefinitely, however we may make updates and changes to the platform periodically. Make sure to keep checking back in to see our newest features in action!